Shipments

Material in our warehouse: "shipped in 24/48 hours "
The material in our warehouse will be delivered to the courier within 24/48 working hours (Saturday, Sunday, holidays excluded) from the payment of the total amount due, consisting of the purchase price of the product (s) and the costs of Shipment if provided.

Material that starts directly from the manufacturer: the material that starts directly from the supplier's factory will be delivered to the courier in times that vary according to the product ordered, usually about 5/10 working days after payment The total amount due, consisting of the purchase price of the prCustom Material:
The custom material not being in "Prompt delivery" has some preparation times longer than usual, in any case recommend contacting us at the email address info@theballmachine.it or at this number: 338 9966987 to check the timing of each Product. Custom materials will be easily identifiable on the site because they are marked. (custom only).oduct (s) and the shipping costs if provided.


Delivery:
The purchased goods will be delivered to the destination address specified by the customer in the purchase. The customer will receive an e-mail confirming the shipment, containing the confirmed data.
If the parcel that arrives seems damaged:
The customer is advised to always sign the courier's letter "with reserve ". Complaints regarding material damage due to the courier not signed with the aforementioned Apostille will not be solved.

Inventories in Stock:
Having also customers who withdraw at our warehouse, stock inventories are not always directly linked to the online site, therefore, it is possible that some product on the site is not available in stock.

In case of unavailability, even temporary, in the warehouse of the requested goods, we will inform the customer
Within 24 working hours (Saturdays, Sundays and holidays excluded), and in any case within six working days I from the day after the arrival of the confirmation e-mail, the reimbursement to the customer of the sums possibly paid for the payment of the Supply, unless the customer communicates to the Ball Machine to wait for the purchased product.

Packaging
The foosball travels partially assembled; In order to make the transport easier, the rods and legs are not mounted, the assembly of which remains at the expense of the receiver.
Each table football is individually packed with a corrugated cardboard with a thickness of MM. 6
Subsequently stopped by strapping, to ensure a safe shipment in order to avoid damage to the product.
The foosball shipped individually are placed on a wooden pallet.



Urgent Communications:
For any urgent communication you can contact the customer service commerciale@theballmachine.it